Return Policy

Unstitched and stitched items can be returned within 7 days of delivery, provided they are unused, unwashed, and in their original packaging with tags attached. Once we receive and inspect the returned item, your refund will be processed to your original payment method or as store credit, depending on your preference — typically within 5–7 business days.

Exchange Policy

Need a different size or color? You can request an exchange within 14 days of delivery. Exchanges are subject to stock availability. If your preferred size/color is unavailable, we'll offer store credit or a refund instead.

Non-Returnable Items

• Sale and clearance items marked "Final Sale"
• Innerwear, lingerie, and beauty products (for hygiene reasons)
• Customized or altered/tailored garments
• Items without original tags or packaging

How to Start a Return or Exchange

1. Go to My Orders and select the relevant order, or use Track Order if you checked out as a guest.
2. Reach out via our Contact page with your order number and reason for return/exchange.
3. Our team will confirm pickup details (for defective/wrong items, pickup is free) or provide drop-off instructions.
4. Once inspected, we'll process your refund or send your exchange item.

Damaged or Incorrect Items

If you've received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the item and packaging. We'll arrange a free pickup and prioritize your replacement or refund.