1. Introduction
Libas-e-Erum ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices you have regarding your data when you shop with us.
2. Information We Collect
- Account information: name, email, phone number, and password when you register.
- Order information: shipping address, billing details, and order history.
- Usage data: pages visited, products viewed, and items added to your wishlist or cart, used to improve your shopping experience.
- Communications: messages you send us through the contact form or customer support.
3. How We Use Your Information
- To process and deliver your orders
- To communicate order updates, shipping notifications, and respond to support requests
- To send marketing emails and promotions, only if you've opted in to our newsletter (you can unsubscribe anytime)
- To improve our website, products, and overall shopping experience
- To detect and prevent fraud or misuse of our platform
4. Sharing Your Information
We do not sell your personal information to third parties. We may share necessary details (such as your name, address, and phone number) with trusted courier partners solely for the purpose of delivering your order, and with payment processors to complete transactions securely.
5. Cookies
We use cookies and similar technologies to keep you logged in, remember items in your cart, and understand how visitors use our site so we can improve it. You can disable cookies in your browser settings, though some features of the site may not work as intended without them.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You can access, update, or delete your account information at any time from your profile settings. You may also unsubscribe from marketing emails at any time using the link in any newsletter, or by contacting us directly.
8. Children's Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out via our Contact page at erum@libas-e-erum.com.